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www.fishybits.co.uk

About Us Fishybits.co.uk has been trading for 10 years and is completely dedicated to your total satisfaction. We take pride in providing a very efficient service and will help you with any problems you may encounter both before and after purchasing from us. We also have a retail shop in Kent, England called Heaver Tropics which has been established for 26 years. Please visit us at heavertropics.co.uk for more information and for directions to the shop. For any queries please email us at sales@fishybits.co.uk or phone us on Tel 01474 872361.
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, select the items that you wish to buy and add them to the shopping cart. After you have finished your selection, click on "CHECKOUT" and you will be asked for the details that we need to be able to satisfy your order. We accept Visa Credit and Debit, Mastercard and Maestro cards only, we do not accept visa electron. The card details you supply must match the address we are sending the goods to. We do not charge for any item until it is ready to post. You can also place your order by phone (tel 01474 872361) or by fax (fax 01474 879344). Can't find what you're looking for? email us at sales@fishybits.co.uk
Shipping And Handling Free delivery anywhere in United Kingdom mainland for orders over £50.00. For orders under £50.00 the postage and packaging charge is £4.95. DUE TO NO CARRIER INSURANCE ON GLASS AQUARIUMS AND CABINETS WE ARE UNABLE TO DELIVER - COLLECTION ONLY FROM SEVENOAKS, KENT. For delivery charges to other countries email sales@fishybits.co.uk
Delivery Schedule We deliver your order without delay. We will normally send your order to you in 3 working days.
Back Orders If your item is not in stock, we will email you and give you an approximate delivery date. You will always have the option to cancel your order if you would rather not wait.
Tax Charges For all orders 15% VAT is included.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our electrical products have at least a one year guarantee. This does not affect your statutory rights.
Reaching Us To reach us, please email sales@fishybits.co.uk, Tel 01474 872361 or Fax 01474 879344.
Privacy Policy FishyBits.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. If you do not have cookies enabled you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Returns Policy Your rights to return goods are protected under the Distance Selling Regulations which can be found here.